Q1. Trade company or manufacturer?
Jinzhao is a real manufacturer, welcome to visit our factory!
Q2. I knew nothing about this machine, what kind of machine I should choose?
Very easy to choose. Just tell us what you want to do, then we will give solutions and suggestions.
Q3. If I do not know how to operate the machine, how you can help me?
First, we have detailed user manual and videos for your learning. Then, our engineers will provide you technical support in time till you can operate machine well. If you want, we can provide you training in our factory or your door.
Q4. How about warranty?
1 years quality guaranty, the machine with main parts(not excluding the consumables) shall be repaired free of charge, physical damage not under warranty.
Q5. How about the payment?
T/T,30% deposit, and balance is after the production is finished. Also we accept west union,etc.
Q6. What‘s your delivery time?
If standard model and small quantity, the delivery time is 7-10 working days. For customzied model, it will take 20-40 working days.
Q7. How about the shipping cost?
Air or Sea transport, we are DHL and Fedex VIP, can get very good price, and we have cooperated with a shipping company for many years, which can help you save costs.
Q8. How about the price? Can you make it cheaper?
The price depends on your needs (function, size, quantity) We will quote you the best discount after receiving your inquiry.
Q9. How do you make our business long-term and good relationship?
1. We keep good quality and competitive price to ensure our customers’ benefit ;
2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.